Question 1

Is Cavell safe?

Accepted Answer

Cavell was built to the highest standards of data security and privacy. In addition to internal investments in cybersecurity, we are also supported by leading advisors in the field of data security.

Question 2

What happens to the medical data I process with Cavell?

Accepted Answer

Because data security and privacy are central to us, we do not store any medical data on our servers. After your consultation note or letter has been processed by Cavell, the final result is removed from our servers and (encrypted) stored on your computer. Audio recordings are never stored.

Question 3

Does Cavell comply with GDPR privacy legislation?

Accepted Answer

Yes, Cavell complies with the GDPR privacy legislation. In addition to internal investments, we are also assisted by leading advisors in the field of Belgian and European privacy legislation.

Question 4

Do I need patient consent to use Cavell?

Accepted Answer

As a healthcare provider subject to professional confidentiality, you do not need your patient's permission to use Cavell. However, we always recommend that you inform your patient of your use of Cavell and always follow the patient's preference regarding whether or not to use Cavell.

Question 5

Which browser can I best use Cavell with?

Accepted Answer

Cavell works best with Google Chrome.

Question 6

Is it difficult to learn how to use Cavell?

Accepted Answer

We have done our utmost to make Cavell as user-friendly as possible. Configuration is simple: provide an example (e.g. a blank template) of your consultation note or letter and ... done! Most users can generate their first consultation note or letter in less than 5 minutes.

Question 7

Do I need to adjust my working style or work process when I want to use Cavell?

Accepted Answer

No. Cavell adapts to your working style, not the other way around. Cavell learns your style using examples and templates. For example, you can give Cavell a (blank) template of a consultation letter, whereupon Cavell analyses your template and fills it in based on the context of the consultation.

Question 8

Is Cavell a diagnostic tool?

Accepted Answer

No. Cavell can only be used for medical administration. Cavell is not designed to make medical interpretations, diagnose or perform other medical procedures.

Question 9

How can I install Cavell?

Accepted Answer

Cavell works from your browser and therefore does not require installation. Create your account, log in via the browser and ... that's it!

Question 10

Should I check Cavell's output?

Accepted Answer

Yes. Although we do our utmost to make Cavell as accurate as possible, errors can sometimes occur. As a healthcare provider, you always retain the final responsibility for the medical documentation that you manage. Therefore, always check the generated output for errors and/or omissions.

Question 11

Can Cavell integrate with my EHR?

Accepted Answer

Yes, that is possible. For organizations we are happy to work on EHR integrations, so that your consultation notes, letters, SNOMED-CT codes, etc. are automatically synchronized with the correct patient file.
If Cavell does not integrate with your EHR, you can copy and paste the output into your EHR with two clicks.

Question 12

What languages does Cavell support?

Accepted Answer

For now, Cavell only works in Dutch. We will soon add support for French, English, German and Italian!

Frequently Asked Questions